Warranty Policyhnmadmin2024-03-20T17:25:40+00:00
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We are a NAPA IBS location, not a typical NAPA Store. Our store is inside the city of Kansas City, Missouri. At this location, we deal with vehicles of all sizes. Vactor Vac Trucks, dual axle dump trucks, and Felling trailers, just to list a few. We started using GoldForce back when most of the trucks were drum brakes. The fact that GoldForce was all NEW with no cores was very enticing. We gave them a try, and the city was pleased with the wear of the brake shoes plus, the pricing was a great cost-saving as well. Then came the air disc. We were using the standard Bendix brake pads, K070796. We had an IHC 7600 sewer truck with pad failure. At 13,000 miles, the pads were down to the backing plates. These trucks were all spec’d with ADB22X Bendix systems. They brought Gary in to show us the GoldForce air disc brakes. We decided to try the GFP1369SD severe duty pads. The city has been very satisfied with this product. We are now using GoldForce pads, rotors, and calipers on all heavy-duty vehicles in the fleet. Our Felling trailers are now spec’d with the Wabco Pan 17 brake system, and they are getting GoldForce brakes as well. These trailers are using the GFP1518SD pads. We also have 45 Freightliner 114SD chassis with New Way packer bodies. These are also getting the GoldForce brakes. We are having absolutely no issues with the brakes. Gary is always ready to take our calls and help in any way he can. We have held brake clinics for our NAPA employees and Gary has taught us everything we need to know.
Kathey Williams
Contract Compliance MGR, NAPA IBS KC MO